FAQ2024-12-02T00:15:31-05:00

Frequently Asked Questions About the AHS ELEMREX® Platform

Frequently Asked Questions About the AHS ELEMREX® Platform

Find answers to common questions about the AHS ELEMREX® Platform, including it improves practice efficiency, data security, integration with existing ehealthcare systems

How does AHS handle system updates and maintenance?2024-12-01T18:42:10-05:00

AHS ensures that the ELEMREX® Platform remains current and reliable by performing regular system updates and maintenance. These updates are scheduled during off-peak hours to minimize any disruption to your practice’s operations. Users are notified in advance of any planned maintenance activities.

Is there a limit to the number of referrals I can process through AHS2024-12-01T18:42:48-05:00

No, there is no limit. The ELEMREX® Platform is designed to handle an unlimited number of referrals, accommodating the needs of practices of all sizes.

Can AHS integrate with my existing Electronic Health Records (EHR) System2024-12-01T18:43:01-05:00

Yes, the ELEMREX®Platform is EHR-agnostic and can seamlessly integrate with your existing Electronic Health Records system, ensuring a smooth transition and uninterrupted workflow.

How are subscriptions billed?2024-11-30T16:34:36-05:00

AHS offers flexible subscription plans tailored to your practice’s needs. Billing is typically conducted on a monthly or annual basis, depending on the chosen plan. Detailed billing information is provided during the subscription process.

What kind of customer support does AHS offer?2024-11-30T16:34:18-05:00

AHS provides comprehensive customer support, including 24/7 access to a dedicated support team, detailed user guides, and training materials to assist with any questions or issues that may arise.

How does AHS ensure HIPAA Compliance?2024-12-01T23:30:04-05:00

The ELEMREX® Platform is fully HIPAA compliant, employing advanced encryption and security protocols to safeguard patient information and ensure compliance with all regulatory requirements.

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